1. Rate Validity & Additional Charges

Rates quoted are for one-way service, are subject to change without notice, and are only valid if booked through our call centre or online. Flat rates apply to direct travel from point A to point B only. Additional charges will apply for:

2. Cancellations & Modifications

• GTA Cancellations: Require at least 1-hour notice in advance of the service pick-up time. Cancellations made with less than 1-hour notice will incur a $25.00 fee.
• Out-of-Town Destinations: Require at least 2-hour notice. Failure to provide 2-hour notice will result in full-fare charges.

To change or cancel a reservation either click the view/edit button in the text or email confirmation or change in the app (if booking made in the app) or call 905-624-2424 or 1-800-465-3434. You can't cancel or change a booking once it has been dispatched to the driver and the cancellation charge will apply.

3. Discounted Flat Rate & Airport Taxi Queue Policy

The discounted flat rates you receive through our online rate calculators are discounted off of the full priced Greater Toronto Airport Authority tariffs. Our discounted flat rates are strictly valid for trips booked and dispatched directly through Aeroport. They are not valid if you take an Aeroport vehicle directly from the general taxi queue at Pearson Airport. In this scenario the full GTAA-mandated rates will apply. The GTAA rates can be found at Toronto Pearson Taxi & Limo Estimates.

During peak periods, the airport authority may mandate Aeroport vehicles to service the taxi queue or give priority to the queue.

4. General Conditions & Liability

Aeroport reserves the right to cancel or amend bookings for reasons beyond our control (e.g., severe weather conditions). Aeroport Taxi & Limo is not liable for delays, missed flights, or unfulfilled bookings caused by extreme weather, severe traffic, road closures, or unforeseen emergencies.

While we strive to provide your preferred vehicle, all vehicle type selections are subject to availability. Aeroport is not responsible for lost or stolen items left in the vehicle or the loss of passenger luggage. Passengers are fully responsible for ensuring they have all their personal belongings and luggage before exiting the vehicle.

For more detailed information, please review our Full Terms and Conditions.