privacy policy

Last Updated: March 27, 2025

Aeroport Taxi (“we,” “us,” or “our”) is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our website, www.aeroporttaxi.com (the “Website”), and our services related to airport taxi transportation.

By accessing or using our Website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you:

• Information You Provide Directly:
  • Contact Information: Name, email address, phone number, address (pickup and drop-off locations).
  • Booking Information: Flight details (flight number, arrival/departure time), date and time of booking, number of passengers, luggage information, payment information (credit card details – processed securely by a third-party payment processor).
  • Account Information: If you create an account, we may collect your username and password.
  • Communications: Any information you provide to us through contact forms, emails, or phone calls.
  • Feedback and Reviews: Any comments or feedback you provide about our services.
• Information We Collect Automatically:
  • Log Data: IP address, browser type, operating system, referring URLs, pages visited, and dates/times of access.
  • Device Information: Information about the device you use to access our Website, including device model, unique device identifiers, and mobile network information.
  • Location Data: With your consent, we may collect location data from your device to facilitate booking and provide accurate service.

2. How We Use Your Information

We may use your personal information for the following purposes:

• Providing and Managing Services: To process your bookings, arrange transportation, communicate with you about your reservations, and provide customer support.
• Account Management: To create and manage your user account, if applicable.
• Payment Processing: To process payments for our services. We use third-party payment processors, and we do not store your full credit card details on our servers.
• Communication: To respond to your inquiries, provide updates about our services, and send you important notices.
• Improving Our Website and Services: To analyze usage patterns, personalize your experience, and improve the functionality and content of our Website and services.
• Marketing and Promotions (with your consent): To send you promotional emails or newsletters about our services and special offers. You can opt-out of receiving marketing communications at any time.
• Security and Fraud Prevention: To protect against fraud, unauthorized access, and other illegal activities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Internal Operations: For data analysis, research, and audits.

3. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, website hosting, data analysis, marketing, and customer support. These providers are contractually obligated to protect your information.
• Drivers: We will share necessary information with our drivers to fulfill your booking, such as your name, pickup and drop-off locations, and flight details.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or other legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Using secure servers and encryption technologies.
• Implementing access controls and authentication procedures.
• Regularly reviewing and updating our security practices.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the volume, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. Your Rights and Choices (Under Applicable Law, including PIPEDA in Ontario)

You may have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information in certain circumstances.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
• Objection to Processing: You may have the right to object to the processing of your personal information in certain circumstances.
• Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.

7. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on our Website and update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically. Your continued use of our Website and services after the posting of changes constitutes your acceptance of such changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Aeroport Taxi & Limousine Service [849 Westport Crescent, Mississauga ON L5T1E7] Email: [[email protected]] Phone: [905-362-1744]